1. Company Information
Sabius LLC
Florida, United States
Email: info@sabiushq.com
Website: https://sabiushq.com
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Email address
- Telephone number
- Business name
- Mailing address
- Job title
- Billing information
B. Business Information
- Company details
- Service requirements
- Business operations information
- CRM data provided by clients
C. Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Referral sources
D. Communication Data
- Emails
- SMS messages
- Chat conversations
- Support communications
- Call recordings and transcripts where permitted by law
3. How We Collect Information
Information may be collected through:
- Website forms
- Contact forms
- Booking forms
- CRM systems
- AI chat systems
- AI voice systems
- Customer onboarding forms
- Email communications
- SMS communications
- Third-party integrations
4. How We Use Information
We may use information to:
- Provide services
- Respond to inquiries
- Process transactions
- Manage client accounts
- Deliver customer support
- Improve services
- Operate AI systems
- Improve automation workflows
- Send business communications
- Conduct analytics
- Meet legal obligations
5. AI and Automation Services
Sabius provides automation and AI-powered services.
Information submitted through:
- AI chat systems
- AI voice systems
- CRM automations
- Customer workflows
may be processed by artificial intelligence technologies and third-party service providers.
Users should avoid submitting highly sensitive information unless specifically required for service delivery.
6. Third-Party Service Providers
We may use third-party providers including:
- CRM platforms
- Payment processors
- Cloud hosting providers
- AI technology providers
- SMS providers
- Email providers
- Analytics providers
These providers may process information on our behalf.
7. Payment Information
Payments may be processed through third-party payment processors.
Sabius does not store complete credit card information on its servers.
Payment information is governed by the privacy policies of the applicable payment processor.
9. Data Sharing
We do not sell personal information.
We may disclose information:
- To service providers
- To contractors
- To professional advisors
- To comply with legal obligations
- To protect rights and safety
- In connection with business transactions
10. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary based upon the type of information involved.
11. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of transmission or storage is completely secure.
We cannot guarantee absolute security.
12. Your Rights
Depending on applicable law, individuals may have rights relating to:
- Access
- Correction
- Deletion
- Data portability
- Restriction of processing
- Objection to processing
Requests may be submitted using the contact information below.
13. Marketing Communications
Users may opt out of marketing emails by following unsubscribe instructions included in communications.
Users may opt out of SMS communications by replying STOP when applicable.
Operational and transactional communications may still be sent when necessary.
14. Children's Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
15. International Users
Our services are operated from the United States.
By using our services, users acknowledge that information may be processed and stored in the United States or other jurisdictions where service providers operate.
16. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on our website and become effective upon posting.
17. Contact Information
Questions regarding this Privacy Policy may be directed to:
Sabius LLC
Email: info@sabiushq.com
Website: https://sabiushq.com
18. Consent
By using our website, services, software, AI systems, communication channels, or submitting information to Sabius, users acknowledge that they have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein.